If you reside overseas and wish to purchase a bicycle from us during your short visit to Japan, you may do so under the following conditions
(1) Only products in stock at the store where you can visit can be purchased. You cannot purchase items ordered from other stores or manufacturers, or pre-order items. Orders from our online store are also not available. (The online store is for domestic customers only.)
(2) Merchandise may be held for up to one week. Please check the inventory and request layaway one week prior to the date of your visit.
(3) If you wish to have your car delivered on the same day, please confirm in advance. Some products, manufacturers, or stores may not be able to accommodate your request. If the car is delivered on the same day, it will be delivered in an unmaintained condition, so please have the car serviced at a store after returning to your home country before using it.
(4) If packaging is required, please confirm in advance. Packing will be charged. Some stores may not be able to provide packing.
(5) The size of the boxes used to pack the bicycles is so large that they are not likely to be carried on public transportation (trains and buses), so please arrange for a cab or other means to transport the bicycles yourself. (In the case of non-folding bicycles) In addition, it cannot be shipped outside of Japan, to airports or hotels.
(6) Manufacturer's warranty does not apply outside of Japan.
(7) Please bring your passport if you wish to receive tax exemption. (Tax exemption applies to purchases of 5,000 yen or more and to those staying in Japan for 6 months or less.) Please check the above conditions and fill in your request if you wish to purchase products.